T.F.Wallace

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WORDS FROM WALLACE - Sept. '06

IS YOUR PRESIDENT IN TUNE WITH S&OP?


Many organizations have tried to implement Executive S&OP but have not been successful. Other companies haven't even tried. Why is that? Well, let's answer that question with another question: what's the most important element of successful Executive S&OP?

Answer: Executive buy-in, support, leadership, and hands-on participation.

And another question: what's usually the toughest thing to acquire for an Executive S&OP implementation?

Answer: Executive buy-in, support, leadership, and hands-on participation - up to and including the leader of the business: president, general manager, COO, managing director, etc.

To those of us who've been active in this field for a long time, this is not news; here's what we've known for years:

1.A high percentage of users are not satisfied with how well Executive S&OP is working.

2.The major cause of this sub-par performance is the lack of hands-on involvement by executives.

Other problems include lack of participation from Sales and Marketing, difficulties in acquiring the data, and little or no tie in to the financial plan. These are serious shortcomings, and they all have one thing in common:

Fixing them is far easier if the president is actively engaged in the Executive S&OP process. When he or she says, "We are definitely going to make this work very well; failure is not an option," things have a way of happening; reluctant people get on board and momentum begins to build. 
A principle of warfare states: "Hold the high ground." In implementing Executive S&OP, the high ground is the president's office. Once that person is providing the necessary leadership, rapid progress can be made and results in a successful implementation
 
So how do you get that buy-in, support, leadership, and hands-on participation from the president and his or her staff? Well, an important new resource for doing that has just been created: Sales & Operations Planning - The Executive's Guide.


This is the first S&OP book written specifically for executives. It's intended to be an ice breaker: to introduce the subject to a busy executive so that he or she can become informed about S&OP and the substantial benefits that it can provide.


Bob Stahl and I wrote this book to be "executive-friendly" and we think we've succeeded. It's an easy read - no jargon, no advanced math, no arcane  Plus it's a quick read - less than 100 pages, excluding appendixes and front matter


Here's what the reader will learn:

  • Why Executive S&OP is so popular. (Answer: it provides great benefits.)
  • The experiences of successful users of the process. (From real world companies.)
  • How the process works. (To enable better decision-making.)
  • Top Management's role. (There's good news here.)
  • How to implement it the right way. (Yes, there is a right way and many wrong ways. If you do it the right way, it will work.)
And much more. Click here to see the Table of Contents.

This book is just off the press. Our hope is that it will prove to be the launch pad for many successful implementations of Executive S&OP. This means that individual businesses - and industry as a whole - will operate better than before. And that's what it's all about.



Have you ever been in a conversation with people who promote Lean Manufacturing and who don't see the important connection between Lean and Sales & Operations Planning, particularly when demand is highly variable?  In our travels we find that confusion all too frequently.  We find that more and more people are coming to understand that Lean and Sales & Operations Planning work best when they work together. See our 'elevator speech.'   For a more complete explanation, see our book Building to Customer Demand.





More Upcoming 
Events

Upcoming Events:

Executive Forum, Tucson, AZ, September 19

"Executive S&OP." A three-hour presentation and panel discussion with executives from successful S&OP users  .Sponsor: Institute for Business Forecasting.

Workshop, Orlando, FL Oct. 26

Executive S&OP: Balancing Demand & Supply
Sponsor: Institute for Business Forecasting.


APICS International Conference, Orlando, FL Oct. 29-30
Visit with Tom & Bob at Booth 724 and Schedule a one-on-one visit with Tom & Bob

Attend  Executive S&OP- Making It Work - interactive session with Tom & Bob Monday Oct. 29, 2:15



 

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©2006 T. F. Wallace & Company
5450 Windridge Court, PO Box 43576, Cincinnati, OH 45243      Phone: (513) 281-0500
www.tfwallace.com         info@tfwallace.com
 


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