Building to Customer Demand (CD-Video)
by Tom Wallace and Bob Stahl

This is the video version of Tom and Bob’s insightful book on this topic.

The process of building to customer demand has enabled companies

• to ship a wide variety of products
• to provide very short lead times
• to carry little or no finished goods inventory
• and thereby to compete effectively with offshore manufacturers.
   

“Tom Wallace and Bob Stahl have hit the nail on the head! What they describe is how we do it at Dell – and it certainly works for us”.
                          Greg Kelly
                    Director, Americas Order Fulfillment
                    Dell Inc.

Topics include:

• Eliminating Trade-Offs
• The Concept of Postponement: Finishing the Product Only after Receipt of the Customer Order
• The Speed/Simplicity Matrix: Getting from Where You Are to Postponement
• Tools for Postponement: Lean Manufacturing, Modular Product Design, Sales & Operations Planning, Two-level Master Scheduling
• Finishing Product Outside the Plant – Closer to the Customer
• The Critical Role of the “Outside Factory” – the Suppliers
• Implementing Postponement: How to Make It Happen
• Key Performance Indicators for Postponement

This CD includes numerous examples of real-words companies using the Postponement process and how they do it.